FAQs
Helpful answers before you book.
Find practical information about locations, booking, first appointments and online rehabilitation enquiries.
Where does Jen practise?
Jen offers appointments at Fortify Pilates in Edenbridge on Wednesdays and Fridays, and at The Cedars Practice in Caterham-on-the-Hill on Thursdays. Online rehabilitation enquiries are also welcome.
How do I book?
Edenbridge appointments use Jen’s online appointment calendar. Caterham appointments are booked through The Cedars Practice. The booking page explains each destination before you leave this website.
What is the difference between an initial and follow-up appointment?
The initial Edenbridge appointment allows time for a detailed case history, physical and movement assessment, an explanation of the findings, and treatment where appropriate. Follow-up appointments review progress and develop treatment or rehabilitation according to your needs.
What happens during a first appointment?
Jen will listen to your history and goals, assess relevant movement and physical findings, explain the proposed approach, ask for consent, and discuss treatment and rehabilitation guidance where appropriate.
What if I am unsure whether osteopathy is appropriate?
You can ask Jen a question before booking. A general email can help clarify the most suitable next step, but please avoid sending detailed or sensitive health information by ordinary email.
Can I enquire about online rehabilitation?
Yes. Online rehabilitation is currently offered by enquiry rather than immediate purchase. Email Jen to discuss whether it may suit your goals.
How do Caterham appointments work?
Caterham appointments take place at The Cedars Practice on Thursdays and last 30 minutes. The clinic controls booking and pricing, so its website provides the current details.
Your next step
Ready to move forward?
Choose the booking route that suits you, or ask Jen a question if you are unsure where to begin.